518-731-8600
PaulsPizzaandPasta
Customer Satisfaction Survey
To help us with with accuracy, please have your server's name, dine date & check number.
Dine Date & Time
*
Check Number
*
Server's Name
*
How satisfied were you with your overall experience
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Were you greeted by someone behind the counter when you arrived?
*
Yes
No
Was the host/hostess personable while you were waiting to be seated?
*
Yes
No
Would you agree that the general appearance of the restaurant was clean and organized?
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Was the wait between the time you were seated and your server took your order:
*
Much shorter than expected
Shorter than expected
As was expected
Longer than expected
Much longer than expected
Did your server introduce them self by their first name?
*
Yes
No
Maybe
Did your server offer appetizers before your full order was taken?
*
Yes
No
Maybe
Were you offered drink re-fills?
*
Yes
No
N/A
Were your empty dishes cleared from your table between courses?
*
Yes
No
N/A
Were you offered coffee and dessert?
*
Yes
No
Did you receive your check in a timely fashion?
*
Yes
No
Please let us know if you agree or disagree with the following statements:
My server was clean and neat in appearance.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My server was friendly and appeared to enjoy their job.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My server was attentive to our tables needs in a timely fashion.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My server displayed full knowledge of the menu.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Our meals were delivered to the table correctly as ordered.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Our meals were delivered hot.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Our plates looked extremely appetizing.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Our food was absolutely delicious.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The timing of our meal was just as expected.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
How likely are you to return to Paul's again?
*
Definitely Will
Most Likely
Somewhat Likely
Maybe
Unlikely
Definitely Will Not
Would you recommend us to a friend.
*
Yes
No
Maybe
What could we do to better serve you?
*
Additional Comments or Questions
*
Name
*
First
Last
Phone Number
*
-
-
Email
*
Would you like to be contacted about your experience?
*
No
Yes
Submit