518-731-8600
PaulsPizzaandPasta
Customer Satisfaction Survey
To help us with with accuracy, please have your server's name, dine date & check number.
Phone Number On Order
*
-
-
Name On Order
*
First
Last
Address if Delivery
*
Line 1
Line 2
City
State
Zip Code
Country
My order was for
*
Delivery
Take-Out
Dine Date & Time
*
Check Number
*
Driver's Name
*
Brief description of order
*
How satisfied were you with your overall experience
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Was your call answered in a reasonable # of rings?
*
Yes
No
Was the the person who answered your call personable?
*
Yes
No
Would you agree that the general appearance of the restaurant was clean and organized (if pick up)?
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A Delivery
The person that took my order displayed full knowledge of the menu.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Was the wait between the time you ordered and you got your food:
*
Much shorter than expected
Shorter than expected
As was expected
Longer than expected
Much longer than expected
How long was your wait time?
*
Were you offered appetizers or a 2 liter bottle on the phone?
*
Yes
No
Maybe
Please let us know if you agree or disagree with the following statements:
My driver or counter person was clean and neat in appearance.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Driver/counter person was friendly and appeared to enjoy their job.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Our meals were delivered or picked up correctly as ordered.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Our meals were delivered hot.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Our food looked extremely appetizing when opened.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Our food was absolutely delicious.
*
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
How likely are you to return to Paul's again?
*
Definitely Will
Most Likely
Somewhat Likely
Maybe
Unlikely
Definitely Will Not
Would you recommend us to a friend.
*
Yes
No
Maybe
What could we do to better serve you?
*
Additional Comments or Questions
*
Email
*
Would you like to be contacted about your experience?
*
No
Yes
Submit